Privacy Policy

General information

This document defines the principles of the Privacy Policy in the Online Store (hereinafter referred to as the “Online Store”). The administrator of the Online Store is Izolacja ABM Artur Avanesov, place of business: Piłsudskiego 97, 05-091 Ząbki, delivery address: as above, NIP: 5242728185, REGON: 389675133

Words used with capital letters have the meaning given to them in the regulations of this Online Store.

Personal data collected by the Online Store Administrator are processed in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27/04/2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95 /46/EC (General Data Protection Regulation) (OJ EU L 119, p. 1), hereinafter referred to as: GDPR.

The Online Store Administrator makes special efforts to protect the privacy and information provided to it regarding the Online Store’s Customers. The Administrator carefully selects and applies appropriate technical measures, including those of a programming and organizational nature, to ensure the protection of processed data, in particular, it protects the data against disclosure to unauthorized persons, disclosure, loss and destruction, unauthorized modification, as well as against their processing in violation of applicable legal provisions.

The use of the Goods and Services available on the website is not intended for children under 16 years of age. The personal data administrator does not intend to intentionally collect data regarding children under 16 years of age.

Personal data

Personal data controller
The administrator of your personal data is:

Izolacja ABM Artur Avanesov, place of business: Piłsudskiego 97, 05-091 Ząbki, delivery address: as above, NIP: 5242728185, REGON: 389675133

Concerning your personal data, you can contact the Personal Data Administrator via:

e-mail info@abmtrade.eu
traditional mail – ul. Piłsudskiego 97, 05-091 Ząbki,
telephone: +48 512541422

Purposes and legal basis for the processing of personal data

The personal data administrator processes your personal data for the following purposes and scope:

taking actions before concluding the contract at your request (e.g. creating an account), i.e. data provided in the registration form in the Online Store, i.e. e-mail address and password, gender; if the Account is registered via an external authentication service (e.g. Google+, Facebook), we collect your name and surname, and if you register when purchasing Goods, we collect your name and surname and data provided to complete the order, such as the shipping address;</li >
in order to provide Services that require the creation of an Account, such as: keeping order history, informing about the status of the order, we process your data provided in the Account and when purchasing Goods;
in order to provide Services that do not require creating an Account and purchasing Goods, i.e. browsing the websites of the Online Store, searching for Goods, we process personal data regarding your activity in the Online Store, i.e. data regarding the Goods you browse, data regarding the session of your device and operating system, browser, location and unique ID, IP address;
in order to perform the contract for the sale of Goods (e.g. delivery of the ordered Goods), we process personal data provided by you when purchasing the Goods, such as name and surname, e-mail address, address details, payment details, and if you make a purchase via via the Account, additionally set password;
in order to obtain statistics on the use of individual functionalities available in the Online Store, facilitate the use of the Online Store and ensure the IT security of the Online Store, we process personal data regarding your activity in the Online Store and the amount of time spent on each subpage in the Online Store, your history search, location, IP address, device ID, data about your web browser and operating system;
in order to establish, pursue and enforce claims and defend against claims in court proceedings and other enforcement bodies, we may process your personal data provided when purchasing Goods or creating an Account and other data necessary to prove the existence of a claim or which result from a legal requirement, court order or other legal process;
in order to consider complaints, grievances and requests as well as to answer Customers’ questions, we process the personal data provided by you in the contact form, complaints and requests, or in order to answer questions contained in another form and some personal data provided by you in the Account, as well as data regarding the order of the Goods and other Services provided by us that are the cause of the complaint, complaint or application, as well as data contained in the documents attached to the complaint, complaint and application;
for the purpose of marketing our Goods and Services and those of our clients and partners, including remarketing, for this purpose we process personal data provided by you when creating the Account and updating it, data regarding your activity in the Online Store, including orders that are registered and stored via cookies, in particular order history, search history, clicks in the Online Store, login and registration dates, history and your activity related to our communication with you. In the case of remarketing, we use data about your activity to reach you with our marketing messages outside the Online Store and we use the services of external suppliers for this purpose. These services consist in displaying our messages on websites other than the Online Store. Details on this subject can be found in the provisions regarding Cookies;
In order to organize competitions and loyalty programs, i.e. notifications about accumulated points, notifications of winnings and advertising our offer, we use your personal data provided in the Account and when registering in the competition or loyalty program. Detailed information on this subject is provided each time in the terms and conditions of participation in a given competition or loyalty program;
for the purpose of market and opinion research by us or our partners, i.e. order information, your data provided in the Account or when purchasing the Goods, e-mail address. We do not use the data collected as part of market research and opinion research for advertising purposes. Detailed instructions are provided in the information about a given survey or in the place where you enter your data.

Categories of relevant personal data

The personal data controller processes the following categories of relevant personal data:

contact details;
data regarding activity in the Online Store;
data regarding orders in the Online Store;
data regarding complaints and applications;
data regarding marketing services.

Voluntary provision of personal data

Providing the required personal data by you is voluntary and is a condition for the provision of services by the Personal Data Administrator via the Online Store.

Data processing time

Personal data will be processed for the period necessary to complete orders, services and activities
marketing and other services provided to the Client. Personal data will be deleted in the following
cases:

when the data subject requests their deletion or withdraws their consent;
when the data subject has not taken any action for over 10 years (inactive contact);
upon becoming aware that the stored data is out of date or inaccurate.

Some data in the scope of: e-mail address, name and surname may be stored for a further period of 3 years for evidentiary purposes, consideration of complaints, grievances and claims related to the services provided by the Online Store – these data will not be used for the purposes of marketing.

Data regarding orders for Goods and paid services, competitions and loyalty programs will be stored for a period of 5 years from the date of delivery of the order.

We store data regarding unlogged Customers for a period of time corresponding to the life cycle of cookies stored on the device or until they are deleted on the Customer’s device by the Customer.

Your personal data regarding preferences, behavior and selection of marketing content may be used as the basis for making automated decisions to determine the sales opportunities of the Online Store.

Recipients of personal data

We transfer your personal data to the following categories of recipients:

state authorities, e.g. the prosecutor’s office, the Police, GIODO, the President of the Office of Competition and Consumer Protection, if they ask us for it,
service providers that we use to run the Online Store, e.g. to process orders. Depending on contractual arrangements and circumstances, these entities act on our behalf or independently determine the purposes and methods of data processing.

List of suppliers:

Inpost SA, Malborska 130, 30-624 Kraków
DPD Polska Sp. z o. o. Mineralna 15, 02-274 Warszawa
BaseLinker Sp. z o. o. sp. k. Plac Solny 15, 50-062 Wrocław

Rights of the data subject

Based on the GDPR, you have the right to:

request access to your personal data;
request rectification of your personal data;
request the deletion of your personal data;
request restriction of personal data processing;
object to the processing of personal data;
request the transfer of personal data.

The personal data administrator shall, without undue delay – and in any case within one month of receiving the request – provide you with information about the actions taken in connection with your request. If necessary, the monthly deadline may be extended by another two months due to the complexity of the request or the number of requests.

In each case, the Personal Data Controller will inform you about such extension within one month of receiving the request, stating the reasons for the delay.

Right to access personal data (Article 15 of the GDPR)

You have the right to obtain information from the Personal Data Administrator whether your personal data is being processed.

If the Administrator processes your personal data, you have the right to:

access to personal data;
obtaining information about the purposes of processing, categories of personal data processed, about the recipients or categories of recipients of this data, the planned period of storage of your data or the criteria for determining this period, about your rights under the GDPR and the right to lodge a complaint with the supervisory authority, about the source of this data, about automated decision-making, including profiling, and about the safeguards used in connection with the transfer of this data outside the European Union;
obtain a copy of your personal data.

If you want to request access to your personal data, please submit your request to: info@abmtrade.eu.

The right to rectify personal data (Article 16 of the GDPR)

If your personal data is incorrect, you have the right to request the Administrator to immediately correct your personal data.

You also have the right to request that the Administrator supplement your personal data.

If you want to request the rectification or supplementation of your personal data, please submit your request to: info@abmtrade.eu.

If you have registered in the Online Store, you can correct and complete your personal data yourself after logging in to the Online Store.

The right to delete personal data, the so-called “the right to be forgotten” (Article 17 of the GDPR)

You have the right to request that the Personal Data Administrator delete your personal data when:

Your personal data is no longer necessary for the purposes for which it was collected or otherwise processed;
you have withdrawn specific consent, to the extent that personal data were processed based on your consent;
Your personal data was processed unlawfully;
you have objected to the processing of your personal data for direct marketing purposes, including profiling, to the extent that the processing of personal data is related to direct marketing;
you have objected to the processing of your personal data in connection with processing necessary for the performance of a task carried out in the public interest or processing necessary for purposes arising from legitimate interests pursued by the Personal Data Administrator or a third party.

Despite submitting a request to delete personal data, the Personal Data Administrator may further process your data in order to establish, pursue or defend claims, of which you will be informed.

If you want to request the deletion of your personal data, please submit your request to: info@abmtrade.eu.

The right to request restriction of the processing of personal data (Article 18 of the GDPR)

You have the right to request the restriction of the processing of your personal data when:

you question the accuracy of your personal data – the personal data administrator will limit the processing of your personal data for a period of time enabling the accuracy of these data to be checked;
when the processing of your data is unlawful and instead of deleting your personal data, you request the restriction of the processing of your personal data;
Your personal data are no longer necessary for the purposes of processing, but they are needed to establish, pursue or defend your claims;
when you have raised an objection to the processing of your personal data – until it is determined whether the legitimate interests of the Personal Data Administrator override the grounds indicated in your objection.

If you want to request the restriction of the processing of your personal data, please submit your request to: info@abmtrade.eu.

The right to object to the processing of personal data (Article 21 of the GDPR)

You have the right to object at any time to the processing of your personal data, including profiling, in connection with:

processing necessary for the performance of a task carried out in the public interest or processing necessary for the purposes of the legitimate interests pursued by the Personal Data Administrator or a third party;
processing for direct marketing purposes.

If you want to object to the processing of your personal data, please submit your request to: info@abmtrade.eu.

The right to request the transfer of personal data (Article 20 of the GDPR)

You have the right to receive your personal data from the Personal Data Administrator in a structured, commonly used, machine-readable format and to send it to another personal data administrator.

You can also request that the Personal Data Administrator sends your personal data directly to another administrator (if technically possible).

If you want to request the transfer of your personal data, please submit your request to: info@abmtrade.eu.

Right to withdraw consent

You can withdraw your consent to the processing of your personal data at any time.

Withdrawal of consent to the processing of personal data does not affect the lawfulness of the processing carried out on the basis of your consent before its withdrawal.

If you want to withdraw your consent to the processing of your personal data, please submit your request to: info@abmtrade.eu.

Complaint to the supervisory authority

If you believe that the processing of your personal data violates the GDPR, you have the right to lodge a complaint with the supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement.

In Poland, the supervisory authority within the meaning of the GDPR is the Inspector General for Personal Data Protection (GIODO).

Cookies

General information
When browsing the websites of the Online Store, “cookie” files are used, hereinafter referred to as Cookies, i.e. small text information that is saved on your end device in connection with the use of the Online Store. Their use is intended to ensure the correct operation of the Online Store’s websites.

These files allow you to identify the software used by you and adapt the Online Store individually to your needs.

Cookies usually contain the name of the domain they come from, the time they are stored on the device and the assigned value.

Security

The cookies we use are safe for your devices. In particular, it is not possible for viruses or other unwanted software or malware to enter your devices through cookies.

Types of cookies

We use two types of cookies:

Session cookies: are stored on your device and remain there until the end of the browser session. The saved information is then permanently deleted from your device’s memory. The session cookies mechanism does not allow downloading any personal data or any confidential information from your device.
Persistent cookies: they are stored on your device and remain there until you delete them. Ending a given browser session or turning off your device does not delete them from your device. The persistent cookie mechanism does not allow you to download any personal data or any confidential information from your device.

Goals

We also use third-party cookies for the following purposes:

creating statistics – helping to understand how customers use the Online Store, which allows improving its structure and content via Google Analytics analytical tools – by Google Inc. based in the USA,
determining the Customer profile – and then displaying materials tailored to it in advertising networks, using the online advertising tool Google AdSense and Google Adwords – by Google Inc. based in the USA,
popularization of the Online Store using the social networking site Facebook.com – by Facebook Inc. based in the USA or Facebook Ireland based in Ireland,
popularization of the Online Store using the social networking site Instagram.com by Instagram LLC. based in the USA,
popularization of the Online Store using the social networking site twitter.com – via Twitter Inc. based in the USA,

To learn the principles of using Cookies, we recommend reading the privacy policies of the above-mentioned companies.

Cookies may be used by advertising networks, in particular the Google network, to display advertisements tailored to your preferences. For this purpose, information about how you navigate the Internet or how long you use the website may be stored.

To view and edit information about your preferences collected by the Google advertising network, you can use the tool available at the link https://www.google.com/ads/preferences/.

Using your web browser settings or using the service configuration, you can change the cookie settings yourself and at any time, specifying the conditions for storing them and accessing cookies to your device. You can change these settings to block the automatic handling of Cookies in your web browser settings or to notify you each time they are placed on your device. Detailed information about the possibilities and methods of handling Cookies is available in the settings of your software (web browser).